Privacy Policy

- Contact Form -

1. General Legal Notice

This Privacy Policy contains the rules and information regarding the processing of personal data during the use of the contact form provided by ITWS Horizon Kft (as Data Controller) on the website www.itws.hu (hereinafter: website).

We process the personal data of individuals whose data has been provided to us based on consent.

Please be informed that your personal data is stored on the legal basis of consent. You may contact us regarding data processing matters at the contact details provided below.

2. Identification of the Data Controller:

Name: Kopafer Kft.
Company registration number: 09-09-026477
Tax number: 25058581-2-09
Registered seat and postal address: 4033 Debrecen, Kőműves utca 34.
Email address: info@kopafer.hu

3. Legal Basis of Data Processing:

Please be informed that data processing during the use of the contact form provided by the Data Controller is based on consent.

Accordingly, data processing is carried out in accordance with Act CXII of 2011 on the Right to Informational Self-Determination and Freedom of Information (Info Act), as well as Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, Article 6(1)(a), which requires consent for data processing.

4. Purpose of Data Processing:

To provide the contact form service offered by the Data Controller.

5. Scope of Personal Data:

Name,
Email address,
Phone number,

Please always provide accurate data.

We do not request or accept any other personal data, therefore please do not send, provide, or share any additional personal data or special categories of data (such as ethnic origin, political opinions, or religious beliefs).

The personal data we process is used solely to the extent necessary for providing the contact service.

6. Data Processing and Data Transfer

The personal data processed in connection with the contact service is handled by us as the designated data controllers, and may also be accessed by the following data processor:

6.1. Server Service Provider of the Data Controller

The Data Controller uses a data processor for the daily operation of the website, who provides server operation, system administration, and hosting services, and stores the personal data provided on the website on the server hosting the site for the duration of the contract.

Server service provider:

Company name: Cweb.hu Informatikai Kft.
Registered seat: 1173 Budapest, Borsó utca 12-32
Company registration number: 01-09-436264
Tax number: 32666032-1-42
Phone number: +36-70-282-7206
Email address:  support@cweb.hu
Website: www.cweb.hu

7. Duration of Data Processing:

Data storage ceases upon withdrawal of consent.

8. Data Storage

The data you provide is stored electronically.

9. Your Rights and Legal Remedies

In relation to the processing of your personal data, you are entitled to several rights, which may be exercised by submitting a request to any of the contact details specified in point 2.

Right of access to and rectification of personal data

You have the right to access, request a copy of, correct, or update your personal data at any time.

Based on your right of access, you are entitled to receive information about the following:

a) the purposes of data processing;

b) the categories of personal data concerned;

c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, including recipients in third countries and international organizations;

d) where applicable, the envisaged period for which the personal data will be stored;

e) the right to request from the controller rectification or erasure of personal data or restriction of processing, and to object to such processing;

f) the right to lodge a complaint with a supervisory authority.

We understand the importance of this, therefore if you wish to exercise these rights, please contact us using one of the details provided in point 2.

Right to data portability

Your personal data is portable, meaning you have the right to receive it in a structured, commonly used, machine-readable format. This means you may receive your personal data in a computer-readable format that can be electronically transferred to another person.

If you wish to exercise your right to data portability, please contact the Data Controller using one of the contact details provided in point 2.

Right to erasure of personal data

You have the right to request the deletion of your data if:

a) your personal data is no longer necessary for the purposes for which it was collected; or

b) you withdraw your consent and there is no other legal basis for processing; or

c) you object to the processing of your personal data;

d) the personal data has been unlawfully processed; or

e) deletion is required for compliance with legal obligations.

If you wish to delete your personal data, please contact us using one of the contact details provided in point 2.

Right to restriction of processing

You may request restriction of processing if:

a) you believe that the personal data we hold about you is inaccurate; or

b) the processing is unlawful, but instead of deletion you request restriction; or

c) the personal data is no longer needed for the original purposes, but you require it for legal claims; or

d) you have objected to the processing and are awaiting confirmation of whether your interests override the legal basis for processing.

If you wish to restrict processing, please contact us using one of the contact details provided in point 2.

Right to object

You may object to the processing of your personal data at any time. In such case, please contact us using one of the contact details provided in point 2.

If your request is denied or you are not satisfied with our response, you may enforce your rights before a civil court or file a complaint with the National Authority for Data Protection and Freedom of Information (address: 1155 Budapest, Falk Miksa utca 9-11; postal address: 1363 Budapest, Pf.: 9.; phone: +36 (1) 391-1400; email: ugyfelszolgalat@naih.hu).

Date: 31.01.2026